FAQ

From A Hand Painting To A Finished Product, Customize Your Exclusive Business

Our Client Frequently Asked Questions
Q1. What is your MOQ?

A1: Usually our MOQ is 3,000pcs. We can also accept 1,000 pcs or less for trial orders.

Q2. How much is sample charge?

A2: Existing sample: FREE
Customized sample: $50-$100,depends on specific designs.

Q3. How long is the sample lead time?

A3: Existing sample: 1 – 3 days.
Customized sample: 5 – 7 days.

Q4. How long is the production lead time?

A4: 15-45 days, We can also ensure fast delivery time even for large quantity.

Q5. What format of the file do you need if I want my own design?

A5: “PDF” ,“AI” and 3D drawing will be best,We have our own designer can help on designs.

Q6. What colors available?

A6: Any Pantone color or popular colors are available.

Q7. Which kinds of certificate would you have?

A7: FDA, LFGB, CA Prop 65 etc.

Q8. What is your payment term?

A8: Usually T/T 30% deposite after order signed and 70% balance before shipment or
against copy of B/L.We also accept LC at sight.