Our Client Frequently Asked Questions
Q1. What is your MOQ?
A1: Usually our MOQ is 3,000pcs. We can also accept 1,000 pcs or less for trial orders.
Q2. How much is sample charge?
A2: Existing sample: FREE
Customized sample: $50-$100,depends on specific designs.
Q3. How long is the sample lead time?
A3: Existing sample: 1 – 3 days.
Customized sample: 5 – 7 days.
Q4. How long is the production lead time?
A4: 15-45 days, We can also ensure fast delivery time even for large quantity.
Q5. What format of the file do you need if I want my own design?
A5: “PDF” ,“AI” and 3D drawing will be best,We have our own designer can help on designs.
Q6. What colors available?
A6: Any Pantone color or popular colors are available.
Q7. Which kinds of certificate would you have?
A7: FDA, LFGB, CA Prop 65 etc.
Q8. What is your payment term?
A8: Usually T/T 30% deposite after order signed and 70% balance before shipment or
against copy of B/L.We also accept LC at sight.